Using & Managing eSIMs
Browse all help topics in this section. Each article opens on its own page so setup steps and troubleshooting guidance stay focused.
Using & Managing eSIMs
34 topics in this section
How can I remove an eSIM from my iOS device?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
What is Discover+ Global eSIM?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How do I set a data limit on my Android device?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How can I save data usage on my Android device?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How can I track my data usage with iOS widgets?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How do I change my eSIM label?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
Why don't I see 5G in the status bar on my iPhone?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
Can I use 5G with my eSIM?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
Where can I find my eSIM's ICCID number?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How can I receive SMS and calls while connected with my data-only eSIM?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
When can I use the same eSIM?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
Do any apps or websites restrict access while using an eSIM?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
Can I receive phone calls on my primary number?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
Can I make phone calls or send SMS with my eSIM?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
Can I reinstall an eSIM?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How can I top up an eSIM?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
Can I use tethering (Personal Hotspot)?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
Can I install the same eSIM on multiple devices?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
What happens to unused data after the validity period?
Learn how package timing works so you can plan activation and usage with confidence.
How can I check my current data usage?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How do I know which eSIM is using data?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How many Viafigo eSIMs can I install?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
What are renewals and how do they work?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How do data amounts and validity periods work for eSIM packages?
Learn how package timing works so you can plan activation and usage with confidence.
What is eSIM recycling?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How can I use calls and texts with my eSIM?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How do I optimize my eSIM's data usage?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
Can I transfer my eSIM to a new device?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
Can I install the eSIM multiple times on one device?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How do I remove an eSIM on an iPad?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How can I troubleshoot eSIM issues on an iPad?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
What is offline mode and when should I use it?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
Can I get a Viafigo refund if I bought the wrong eSIM?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.
How can I use Wi-Fi calling on my primary number?
Understand how to manage your line, your data, and the settings that affect your eSIM experience.